What do you need to do?

Changes: the timing matters.

Cancel or reduce players at least 48 hours ahead for a full refund. Rescheduling at least 48 hours ahead is free; inside 48 hours, a $40 fee applies. No changes within 4 hours of the game. Contact the venue to arrange a change.

Arrival and access

Arrive 10–15 minutes early. Allow about 90 minutes: roughly 15 for briefing and waivers, up to 60 for the game, and 15 for debrief and photos. Late arrival may shorten play if another group follows.

The venue states that all four rooms are ADA accessible. Some wheelchair sizes may need alternative access in Mad Hatter. Call about your specific access needs; a photograph cannot confirm suitability.