A few good things to know.

Ages 8+ are recommended. Doctor Fear is recommended for 12+, but not required. A group in which everyone is 11 or younger needs a participating adult. Players under 18 need a signed waiver. Children 5 and under who cannot take part can accompany the group free; leave a note when booking.

Arrive 10–15 minutes early. Allow about 90 minutes: roughly 15 for briefing and waivers, up to 60 for the game, and 15 for debrief and photos. Late arrival may shorten play if another group follows.

Yes. Use the venue’s official waiver page. Players under 18 need a signed waiver.

The venue states that all four rooms are ADA accessible. Some wheelchair sizes may need alternative access in Mad Hatter. Call about your specific access needs; a photograph cannot confirm suitability.

Walk-ins depend on availability. Use the official booking calendar to choose a time.

Every game is private, with multiple rooms and non-linear play: teammates can work on different things and share what they find. The entrance door is never locked; you may leave, but the game clock keeps running.

Choose a hint style before playing. Experienced gives hints when requested; Standard lets your gamemaster offer helpful nudges if the team gets stuck.

Phones are allowed, but no photos or videos inside the escape rooms. No food or drinks in the rooms and no alcohol on the premises. Closed-toe shoes are recommended.

Allow about 15 minutes for a debrief and photos. Photos are not allowed inside the escape rooms.

Cancel or reduce players at least 48 hours ahead for a full refund. Rescheduling at least 48 hours ahead is free; inside 48 hours, a $40 fee applies. No changes within 4 hours of the game. Contact the venue to arrange a change.